Effective Date: 20 March, 2025
Introduction
Nurse’s Square PLLC is committed to protecting the privacy of our patients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws. By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect personal health information in order to provide the highest quality of medical care to our patients. This information may include:
- Personal Identification Information: Name, address, phone number, email address, date of birth, gender, etc.
- Health Information: Medical history, diagnoses, prescriptions, test results, treatment plans, and medical procedures.
- Insurance Information: Insurance provider details, policy numbers, and claims information.
- Payment Information: Credit card details or other forms of payment.
2. How We Use Your Information
We use your personal health information for the following purposes:
- To provide medical care and treatment.
- To communicate with you about your appointments, treatment plans, and follow-up care.
- To process payments and manage billing.
- To comply with legal and regulatory requirements, including insurance claims.
- For administrative purposes, including maintaining medical records, scheduling, and quality improvement.
- To contact you with important information regarding your health care, such as appointment reminders.
3. How We Share Your Information
We may disclose your personal health information to the following entities:
- Healthcare Providers: We may share information with other medical professionals, specialists, hospitals, and laboratories for purposes of coordinating your care.
- Insurance Companies: We may disclose necessary information to your insurance company to verify coverage and facilitate payment.
- Government and Legal Authorities: We may disclose your information if required by law, such as during audits, investigations, or in response to subpoenas.
- Business Associates: We may share your information with third-party service providers (e.g., billing companies, IT services) who assist in operating our practice. These associates are also required to protect your information in accordance with HIPAA.
4. Your Rights Regarding Your Information
Under HIPAA, you have the following rights regarding your personal health information:
- Right to Access: You have the right to request and receive a copy of your medical records.
- Right to Amend: You may request corrections to your medical records if you believe they are inaccurate or incomplete.
- Right to Restrict: You have the right to request that we limit how your health information is used or shared, though we may not be able to honor all requests.
- Right to Confidential Communications: You may request that we communicate with you in a specific way or at a specific location to maintain privacy.
- Right to File a Complaint: If you believe your privacy rights have been violated, you have the right to file a complaint with our office or with the U.S. Department of Health & Human Services.
To exercise any of these rights, please contact us at 508 300-7066.
5. How We Protect Your Information
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
We take the privacy and security of your personal health information seriously. We implement a variety of physical, administrative, and technical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:
- Secure storage of physical records in locked areas.
- Secure electronic records stored on encrypted systems.
- Access to patient information is limited to authorized personnel only.
- Regular security audits and employee training on confidentiality and privacy protocols.
6. Retention of Your Information
We retain your personal health information for as long as required by law and our internal policies. After this period, we securely dispose of your information in a manner that protects your privacy.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website or provided to you in writing. We encourage you to review the policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, our privacy practices, or wish to file a complaint, please contact:
Nurse’s Square PLLC
Contact Person/Privacy Officer: Vanessa Fernandes MSN, FNP-BC
Phone Number: 508-300-7066
Email Address: nursessquared@gmail.com
Acknowledgment
By signing below, you acknowledge that you have received, read, and understood the Privacy Policy of NursesSquare.